Effective September 18, 2026.
Who we are
Flora is a data vendor, not an insurer, agent, or underwriter. Flora reports evidence-backed observations; the carrier makes every coverage decision. Flora does not price, issue, place, or end insurance coverage and does not recommend coverage decisions. Nothing on this site is an offer of insurance, an insurance application, or a coverage recommendation.
Flora provides software and reports. Your insurance is between you, your agent, and your carrier.
What Flora provides
Flora provides a workers’ compensation audit checklist, a place to upload related business and insurance documents, and tools that organize what those documents show. The service may check readability, the period a document covers, and consistency with the information in your file; show a readiness score with its reasons; record verification calls or texts about a policy; and surface evidence-backed growth signals.
Flora is a data and verification vendor. Its outputs are observations and reports, not insurance, financing, underwriting, broker, agent, carrier, or legal services. Flora does not sell, price, issue, place, amend, cancel, or determine eligibility for insurance, and does not give premium indications. Flora does not guarantee a premium, audit result, coverage outcome, savings, financing, or business result.
Your account
A contractor, agent, or carrier/MGA can create the company workspace that matches their role. Additional people join through an invite. Flora team access is internal and has no public signup. You agree to give accurate information, to keep your password to yourself, and to tell us if you think someone else has used your account. You are responsible for what is done under your sign-in.
Agents and carriers see only the company files they were invited to or that were attached to them. The Flora team sees every file in order to run the service.
Your content
The documents and details you put into Flora stay yours. You give Flora permission to store and process them to provide the service, including insurance, payroll, employee, coverage, and account information that you choose to upload or enter. Flora may show a file to the agent and carrier contacts attached to it. The insured is the source of every document in its file: Flora does not scrape, buy, or infer records from anywhere else.
You agree not to upload anything you do not have the right to share, and not to use Flora to store material unrelated to your workers’ compensation file.
Plans and payment
A trial may be offered when a company creates a workspace. Paid plans are described on the plans page. Stripe is Flora’s primary card-payment processor: card details are entered in Stripe-hosted checkout, and Flora does not receive or store card numbers or bank-account details. Polsia may provide a separate marketing introduction or optional handoff to Flora, but it is not Flora’s primary card-payment processor.
If a payment lapses, your file stays and paid conveniences may pause until it is current.
Calls and texts
Calls and texts are about the insured’s own policy. Anyone who replies STOP is never texted again; with no recorded consent Flora places live human calls only.
Confirms the business exists, the contact is real and reachable, and details match the application. Identity and consistency, not headcount.
What Flora does not do
A readiness score is not a verdict and not a measure of honesty. An estimate attached to a growth signal is marked “Estimate” and is not a premium, a price indication, an invoice, or a coverage decision. Financing is not available in Flora today. Flora intends to offer financing later. This is not an application, and no funds are available now.
Flora flags premium additions and may earn a finance spread if the insured chooses to finance the endorsement. Alert fees are priced on premium actually added, not on alerts sent. Financing is offered separately and only where Flora is licensed or confirmed exempt.
Availability, changes, and limits
Flora is provided as it is, and we work to keep it available and accurate; we do not promise it will be uninterrupted or free of mistakes. To the extent the law allows, Flora is not liable for indirect or consequential losses, and its total liability to you for any claim is limited to the fees you paid for the service in the twelve months before the claim.
We may change the service and these terms. When a change matters, we will say so on this page by updating the effective date, and in the app where it is relevant.
Ending your account
You can ask to close your account at any time from your account page; a person at Flora confirms the request with you by email before anything is removed, and the data page explains what is kept and for how long. Flora may suspend an account that is used to attack the service or other users, or to store content unrelated to a workers’ compensation file.
Questions
Write to us through the contact page. A person reads every message.